DALTON CRM
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You don't have to figure it out alone. We train everybody.

Training for all Users

When you introduce a new system don't expect everybody to be enthusiastic. People by their nature don't like change and have to see the benefit of putting in the initial effort to gain those benefits. However from a Business and Return on Investment  perspective you need early and significant adoption to the new system. That's where our focused training sessions come in.
Our monthly fee includes ongoing manuals and video training  for your employees and volunteers to maximise the potential of your Salesforce system.
Additional intensive individual and team training 

End User Training 
Frontline end users and their adoption of the new Salesforce system are the key to unlocking the extensive functionality of Salesforce. This will lead to faster sales, better service and increased productivity.
​We can provide the following:
  • Individual Training Sessions
  • Group Training Sessions
  • Instruction Manuals 
  • Video Tutorials 
System Administrator Training 
Assigning administrative access to you Salesforce system requires careful consideration. You may required training in this area for a small number of people. Alternatively we can  deliver the more complex work and train administrators on the more straightforward tasks.
We can provide the following:
  • Full Administrative Training 
  • Partial Administrative  Training 
  • DaltonCRM Service Contract for ongoing development and more complex work.
Management Training 
In order to stay ahead in business managers need information on key KPI's and Business Challenges. We work with your management team to establish the exact metrics which impact your business and build the reports that help them track results. 
We can provide the following:
  • KPI Reports and Dashboards
  • Training on how to use Reports and Dashboards to gains insights into team performance
  • Administrative  Training 
“Fran’s knowledge of Digital Marketing developed through his Graduate Membership of the Marketing Institute helped him develop and deliver a 20 day digital marketing programme with excellent results from students.”
Irish Training Company- Leadership Skills 

  • Home
    • Our Team
  • Charities
  • Sales Cloud
  • Service Cloud
  • Training
  • Contact
    • Managed Support
  • Blog