Salesforce Experience Cloud
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Four key benefits of Salesforce Sales Cloud.
1. Customer Support: A business can create a community where customers can ask questions, get support, and share feedback. This can improve customer satisfaction and loyalty and reduce the workload on the customer support team.
2. Self-Service: A business can create a self-service community where customers can find answers to questions, access information about products and services, and solve issues independently. This can reduce the workload on the support team and improve customer satisfaction.
3. Partner Collaboration: A business can create a community where partners can collaborate, share information, and work together on joint initiatives. This can improve partner relationships, increase collaboration, and drive business growth.
4. Employee Collaboration: A business can create an employee community where employees can collaborate, share knowledge, and communicate. This can improve communication and teamwork and enable employees to work more efficiently and effectively.
2. Self-Service: A business can create a self-service community where customers can find answers to questions, access information about products and services, and solve issues independently. This can reduce the workload on the support team and improve customer satisfaction.
3. Partner Collaboration: A business can create a community where partners can collaborate, share information, and work together on joint initiatives. This can improve partner relationships, increase collaboration, and drive business growth.
4. Employee Collaboration: A business can create an employee community where employees can collaborate, share knowledge, and communicate. This can improve communication and teamwork and enable employees to work more efficiently and effectively.
Salesforce Experience Cloud Quick Start- Functionality
Discovery Session
Business Process Review Set Up Community URL Apply Company Logo Apply Colour Scheme |
Set up Landing / Home Page
Configure security for CRM data Access & Visibility in Community Custom Community Profile |
Internal User Training
Community List Views Create up to 6 Community pages for Standard and Custom objects Allow Community users to create cases |
For functionality included at each Quick Start level see the attached PDF and contact us above. >>>
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Download our Quick Start
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